The Differences Between Boilers and Water Heaters

Ever wonder about what makes a water heater different from a boiler? A common misconception among people is that a boiler and water heater are the same things. And they’re right, to an extent. While both may have the same functionality, which is heating water, they do it in different ways and are used for different for purposes.Quail Services is here to teach you about the differences between boilers and water heaters.

What is a Boiler?

A boiler can do a lot more than just simply heating water. It boils the water and turns it into steam. After the water is done heating and turned into evaporation, it will come out of the boiler to be used in various ways.

A boiler can be used for:

  • Cooking
  • Cleaning
  • Central heating

Boilers are also extremely energy efficient because they have a feature known as a closed loop system. Here’s how the system works; after the heat is removed from the steam, the steam itself is turned back into warm water. The water then goes back into the pipeline and can be heated again. Furthermore, it will be a lot quicker to heat up as it will already be warm.

What is a Water Heater?

Even though the purpose of water heaters sound pretty simplistic, it’s actually a bit more complex than you might think. As the name implies, the purpose of a water heater is to heat your home’s water supply. Upon heating the water, the next function of the heater is to supply the home’s fixtures and appliances via the supply pipes.It’s important to keep in mind that despite there being multiple types of water heaters, they all work in similar ways.There are three types of water heaters:

  • Conventional water heaters
  • Tankless water heaters
  • Hybrid water heaters

Each of these water heaters requires different sources of fuel, which include gas, electricity and even solar energy.

Boilers vs. Water Heaters

Now that you understand how both appliances work, here’s a quick rundown of what makes them different.


  • Can heat up an entire complex
  • Generates heat
  • Turns water into steam
  • Has rather complex controls
  • Can run on sources like propane, natural gas, and heating oil

Water heaters:

  • Stores heat
  • Heats up water and supplies it to a household
  • Has rather simple controls
  • Can run on gas, electricity and solar energy

Signs Your Water Heater Is On It’s Way Out

A broken down water heater could cause a lot of misery to your household, especially right now in the dead of winter. That’s why it’s important to be aware of signs that your water heater needs to be replaced soon or it may stop working properly.

Shower Head

The following are signs that indicate it’s time to start shopping for a replacement water heater and schedule an installation:

  • Strange Noises

If your water heater is starting to make a rumbling, popping, or banging noises, it could be time to get a new one. If your water heater is making noises that it didn’t make before, you probably want to call a technician and have your unit looked it. Then, your technician can recommend whether or not it’s time to buy a replacement.

  • Leaking or Malfunctioning Pressure Relief Valve

The pressure relief valve of a water heater is an important part of any unit. It is responsible for releasing the pressure that builds up as the temperature rises in the water heater. This pressure release helps to prevent explosions, so it’s very important. Over time, corrosion and mineral salt deposits can develop around the pressure relief valve and cause it to malfunction.

Because the pressure relief valve is so important to safe and proper water heater functioning, it’s important to pay attention to this part of the unit and make sure it’s not malfunctioning or leaking. If you’re not sure where your pressure relief valve is located, you can have your technician check it during periodic inspections.

  • Leaks Are Coming From The Water Tank

If water starts to gather underneath your tank, it could be because corrosion has become so far developed that cracks have formed in your unit. Leaking water tanks means it’s definitely time to have your unit replaced. Leaks tend to get large over time and will definitely negatively impact the efficiency of your water heater. Use a flashlight from time to time to look around the back of your tank if it’s backed up to a wall.

  • There’s Rusty Residue in the Water Produced from Your Tank

Over time, sediment and rust can build up in a hot water heater. Any such residue that’s present can discolor the water that is produced. Unfortunately, it can be difficult to adequately repair a badly rusted water heater that’s full of sediment.

Obviously, you don’t want to be bathing or showering in discolored water. It’s therefore good to completely replace your water heater when rusty colored water starts coming out when you turn on your hot water.

  • Your Water Heater is Over a Decade Old

A water heater will naturally wear out as the years go by and need to be replaced. Generally, a water heater should not be expected to last much longer than ten years.

With an older water heater, it’s often best to just replace the unit rather than wait until it starts malfunctioning. This will save you of the inconvenience of living with a hot water heater that’s not working quite right. Tankless water heaters do last up to 20 years, it may be something to consider when it comes time to replace your decade-old water heater.

  • Water is Dipping In and Out of Hot to Cold Constantly

One of the most common signs that a hot water heater is on its way out is it stops producing as much hot water as it was capable of producing previously. This can start to happen because of a variety of reasons. It could be a result of a thermostat that hasn’t been adjusted properly. It could also indicate that one of the heating elements is broken. A malfunctioning thermostat could easily be replaced, and a broken heating element can be repaired. However, it might be best to just replace the unit entirely if it is older than 10 years old.

Need a New Water Heater? Call Quail Services Today

You rely on your water heater to do a lot of things, such as wash dishes, take a shower, and do laundry. If your water heater breaks down or functions inefficiently, it can be very inconvenient. You need to contact our experienced Dudley plumbers at the first sign of a problem. At Quail Services, our water heater installation professionals can help you decide on the right type of water heater to fit your needs and budget. We’re available 24/7 for emergency services, so if your water heater fails, you won’t have to suffer through a freezing shower. 

The Benefits Of A Tankless Water Heater

Are Tankless Water Heaters Worth It?

Having hot water available is so common nowadays most people take it for granted. But when your hot water runs out, suddenly it’s a very big deal. If you have a standard water heater and you’re always running out of hot water, then it’s not getting the job done. A tankless water heater can give you on-demand hot water, without ever running out.

Adjusting Dial on Thermostat

While tankless water heaters have been around since the 1990s, today’s technology has made them more efficient and more affordable. There are a lot of different types of tankless water heaters on the market, but they all share the same benefits. A few of those benefits include:

  • Tankless water heaters are more energy efficient and save water. A traditional hot water heater needs a constant supply of heat to keep your water hot. This takes a lot of energy and costs you money. A tankless water heater, on the other hand, only heats up the water when you need it, using about 50% less energy. The average homeowner can expect to save around $100 annually by using a tankless water heater. Further, they run on propane or natural gas, which is much more cost effective than an electric unit. Using a tankless heater will also help save water because you don’t need to run the faucet or shower while waiting for the water to heat up. This can save you even more money on your water bill.
  • Tankless water heaters take up less space, have a longer life, and come with better warranties.A tankless heater takes up less space than a traditional one. They can be installed in areas where a tank heater will not fit, making them perfect for smaller homes. Also, tankless water heaters last longer, with an average lifespan of about twenty years or more, compared to a standard water heater which will only last around ten years. If that’s not enough of a reason to go tankless, consider that tankless water heaters usually come with much longer warranties, some exceeding ten years. The average warranty for a traditional water heater is around six years.
  • Tankless water heaters supply cleaner water. When your water sits in a tank it can collect sediment and rust buildup from inside the tank. This is the same water you’re using to cook, clean, and shower with. A tankless water heater avoids this problem because there is no tank for water to sit. The water only goes through the heater when needed, keeping it clean from sediment and other debris.

If you’re in Worcester County and are considering a tankless water heater for your home, then contact Quail Services today for a free consultation and estimate.

Signs You and Your Furnace Are Headed for a Break-Up

Signs You Need a New Furnace

As the temperature plummets and Nor’easters threaten, it’s time to check out your furnace. Will it make it through another winter?

1. Has the Flame Faded?

Take a look at your flame. If it is any color but blue, you have a problem. A yellow or red flame is an indication of incomplete combustion which means you’re wasting money and carbon monoxide may be leaking into your home. Carbon monoxide is colorless, odorless, tasteless, and toxic! Contact our heating specialists for an assessment. A good cleaning and adjustment could solve your problem, or you may need a replacement.

Technician Repairing Furnace

2. Has Your Furnace Started to Annoy You?

Has the furnace that hummed along contentedly, providing you with even, comfortable warmth, begun to:

  • Clang, rattle, or squeal?
  • Heat unevenly?
  • Spew dust, soot, and dirt?
  • Show signs of wear, such as rust and cracks?
  • Leave puddles of water?
  • Cycle too frequently, or not cycle at all?

Noise, inefficiency, and physical deterioration all signal it may be time for a new furnace!

3. Has Your Furnace Become High-Maintenance?

Utility bills typically increase as heating systems age and become less efficient. Even with a well-functioning heating system, if it is nearing the end of its lifespan, it makes economic sense to replace it with a new, more efficient model.

Maintenance and repair costs also increase with age. As a rough guideline, you should consider purchasing a new furnace when repair costs exceed the per year cost of the furnace (cost to replace divided by average lifespan) times the remaining years of expected service. The added savings on utility bills make it a smart choice.

Investing in a New Furnace Can Save You Money

Imagine your furnace failing during the next snow storm. Don’t be left in the cold. Have your furnace serviced today! Our heating specialists at Quail Services in Worcester County will make sure your heating system is winter-ready or advise you on upgrade or replacement. We are available 24/7 for emergencies, but don’t wait, call today and enjoy peace of mind this heating season.

How Quail Services Is Helping Homeowners Seal Their Houses During Winters

How to Keep Your House Warm This Winter

Now since the winter is almost here, it is time to prepare for the wind chills and snow for a couple of months. The last thing you would want during the season is any air leakage at home which can pose problems due to infiltration of extremely cold air.

For a better understanding, let us first understand what is air leakage. Ventilation is the process of controlled intake of air inside houses for exhausting and minimizing humid air inside along with any unwanted odors if present. Now air leakage is the uncontrollable infiltration of atmospheric air that enters houses through various vulnerable spots such as cracks and openings. It causes problems throughout the year, especially during winters. The strategy adopted by maintenance service providers such as Quail Service in Dudley focus on eradicating air leakage and introducing controlled ventilation.

Image of Interior Windows

The ventilation systems installed help with recovery of heat, adequate moisture control and continuous filtering of air. Air leakage through cracks and gaps between doors and windows can result in the exiting of warm and moist air and the entry of unwanted cold air.

The mechanism as described by Quail Services is easy to understand. The positive pressure of wind on side of the building and the negative pressure on the opposite wall cause the warm air inside the house to be pulled out or exfiltrated. Another phenomenon that causes such problems is called the Stack effect which results in the warm air moving upwards in the building mostly during winters due to indoor-outdoor temperature differences. The cold outdoor air forces the warm and humid indoor air to move out of the building through the windows, ventilation shafts and cracks on the upper levels of the building.

Quail Services house a team of certified professionals who expertise in dealing with such unwanted situations. They are just a call away and provide a free analysis of the situation and briefs the potential customer before striking a deal with them. The service providers have decades of experience in detecting and managing air leaks in attics and basements which are tough to locate and insulate.

Quail Services take the following steps to prevent air leakage in homes during winter:

  • For infiltration taking place through gaps under doors, a door sweep is installed thus blocking out the cold air.
  • For gaps and cracks on the frames of windows, an adhesive foam strip is attached throughout the perimeter of the window frame blocking any inlet of cold air.
  • Homeowners who have plans to keep their windows shut till spring are suggested to seal their windows with caulking which can easily come off whenever required.
  • Electrical outlets can also drain warm air out and the professionals fill them with foam for the duration of winter.

Apart from maintaining the warm temperature inside the house, sealing air leakage spots also help reduce electric bills as the load on the HVAC systems is considerably reduced. Ultimately it also helps protect the environment and makes the house more energy efficient.

If you have any questions regarding your home’s HVAC performance, reach out to us today!

Is Your Heater Ready for Fall?

Fall is here. Weather is changing and people are feeling a bit of the cold. As such, it’s often the time when homeowners stay inside, crank up the heat, and enjoy the comfort of their own homes. What happens, though, when something doesn’t work when you need it to? What do you do when you go to turn on the heater and suddenly, nothing. Unfortunately, this is a common occurrence that people deal with in their home, or even in their business.

Two People Watching TV

Luckily, there are some things you can do to get the problem fixed quickly and effectively. Here are some of the things our heating experts at Quail Services offer during the fall to keep your system up and running at all times.

Signs of a Broken Heating System

When a heating system breaks down, it is never a fun thing to endure. This is especially true when many homeowners simply don’t know what can be wrong with their system. It starts with a call to trusted and reliable HVAC technicians who can come out and diagnose the problem.

Some of the signs you may recognize of a broken heating system include:

  • Weird sounds or smells coming from the furnace or heat pump
  • Heater turning on, but no warm air coming out
  • Heater not turning on at all
  • Heater constantly running and not reaching the desired temperature

When you notice any of these problems, you can reach out to a professional, explain the problem you’re experiencing, and see what can be done. The technician may offer some potential solutions and you can go from there.

What Types of Heaters Do We Service?

Not every home is alike. As such, some of the heaters we encounter are different from others. However, it’s important for you to know that we’re well-equipped to handle work on a wide range of systems and we always focus on getting everything up and running correctly. Whether you have a heat pump, boiler, geothermal system, electric or gas furnace, ductless system, or mini-split system, our team has the skill, knowledge, and experience to get the job done right every time.

Why Choosing Our Experts is the Right Choice

Let’s face it, nobody wants to deal with a problem heating system. We rely on these systems to keep us warm when the weather gets cold and the thought of spending a night inside without one in decreased temperatures is enough to act quickly. When you need repairs or replacement, what are some of the things you should look for, especially with all of the options out there?

  • First, you want to consider what others are saying about the company. You want a company that has been recommended by others who have worked with the company and can attest to the level of their ability.
  • Second, consider experience and guarantees. You want to have the best experience possible when technicians come into your home. This means choosing courteous professionals who will not only treat your home or business with respect, but also offers a satisfaction guarantee to ensure you’re happy with the job.
  • Finally, you may want to think about what emergency services the company offers. Heating problems don’t exactly happen at the most opportune time. Sometimes, things go bad in the middle of the night or on weekends. Find technicians who can offer you 24/7 service so you can have peace of mind around the clock.

Our Worcester County heating technicians work hard to ensure our customers are always satisfied with the job we perform. Trust that we have the knowledge and experience you need to get your heater running perfectly just in time for the coldest season of the year. One of the biggest benefits of working with our skilled team is the potential to have your heating system regularly maintained. This means you’ll have someone looking at it to prevent problems, even during the times of the year when you think about it least.

Don’t hesitate to get the services you need to ensure a happy, comfortable home. Your comfort is our priority.

Contact Quail Services today to discover more about your heating problems and to learn what we can do for you. We deliver “WOW” through service, every single time.